2026-01-05 – News – www.theguardian.com

It allocated my NI number to a stranger who has died, and will not process my pension top-up request as a result

HM Revenue and Customs allocated my national insurance (NI) number to a stranger who has since died. It therefore now insists that I am dead and so will not process my pension top-up request.

I’ve had this number since 1991 when I moved to the UK for six years to work.

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