2025-06-03 – News – www.theguardian.com
Energy supplier insists meter is not registered at home where customer has lived and used it for 15 years
Ovo switched customers’ accounts to a new system, whereupon my gas account disappeared from my bills. Eventually, it was discovered that my gas meter is not registered at this property, and never has been. I have lived here for 15 years and have been paying gas bills all that time.
A letter from the network operator said I’d have to pay any shortfall accumulated, which terrifies me.
