2025-07-08 – News – www.theguardian.com
I only bought it three weeks ago and have not received any communication from the company about a repair
I’ve discovered by chance that my Citroën DS3 has been issued with a “stop drive” notice because of a potentially lethal fault with the airbag. I only bought it three weeks ago and have not received any communication from the company.
Citroën’s “customer care” line refused to answer any questions and directed me to the dedicated recall line. Despite multiple attempts I’ve never got through. My local dealer has a three-week waiting time for the free repair and my car is essential for my work. I’m one of the “lucky” ones. There are reports of people unable to arrange a recall repair at all, or having to wait months.
