2025-10-20 – News – www.theguardian.com
Customers told there is no room and sent miles away late at night, or forced to spend the small hours on the street
It seems Travelodge sometimes overbooks rooms – a policy that causes extra cost and distress and is potentially dangerous for vulnerable guests.
I am 77 and had prepaid for a room in Oxford. The hotel manager called me at 10pm to ask if I still needed it. I confirmed I was arriving within the hour.
